Today, consumers are not looking much beyond a polished statement from a company’s PR department; they’re looking at its corporate social responsibility. Implementing CSR initiatives in your marketing strategy requires an effort to aid others, not just increase your profits. This blog will discuss the essentials of a CSR program and outline its key components.
First, what do we mean by corporate social accountability?
If you’re wondering, “What does CSR mean?” We like to refer to the following CSR definition:
“Corporate social responsibility is a mechanism for businesses to assess the impact they have on society and put responsible, ethical policies in place to support individuals, the local community, the marketplace and the environment.”
Every company has its definition of CSR. However, there are some notable common threads in defining CSR within business:
- Aim of contributing to the goals of society through charitable or philanthropic acts
- A recognition is a self-regulating program that allows a business to be more accountable through corporate governance.
- Acknowledgement of the fact that the company and its surrounding environment (e.g. community members and stakeholders) are assisted by the CSR policy of the company.
Giving back to the communities you work with and helping to protect the environment is an essential part of doing business. The reason a company decides to pay attention to CSR is based on an internal drive to be charitable. External forces are ensuring that corporate social responsibility (CSR) is part of the corporate agenda.
People place great value on social responsibility. In reality, seven out of ten respondents want corporations to tackle social justice issues. 63% expressed their hope that companies would drive social and environmental change in areas where regulation by the government is lacking. In insisting on social responsibility, companies provide their customers with what they want.
A CSR strategy should stem from a genuine motivation rather than a desire to generate profits. Modern-day consumers can identify companies that engage in Social Responsibility from a selfish perspective from afar. If you’re looking to launch the CSR campaign solely to aid in earning money or enhancing its reputation, it could result in damaging your brand rather than improving it.
4 Ways Businesses Can Kick Start CSR Practices
A business that wishes to enhance its social responsibility initiatives can choose to focus on a range of methods and strategies. We will discuss the ways a company can define its resources, modify its offerings or services, offer rewards to its employees, and contribute to environmental sustainability.
1. Donate resources:
Companies can effectively engage in corporate philanthropy by making strategic donations to worthy causes. For example, you can donate a percentage of your earnings, sponsor an event or organize an employee-led volunteer event.
Spending money is a good start — now make sure things are moving towards the causes that truly matter.
Be a good ambassador for the organization you’re working with, as this is a key requirement for demonstrating its values. In this regard, it’s the best way to select a charity whose accountability aligns with both your business’s priorities and those of your target audience.
2. Improve the products and services
Enhance the eco-friendliness of your packaging on a larger scale, thereby ensuring that corporate social responsibility is closely monitored.
3. Support staff:
Implementing programs and practices that help employees is another method to demonstrate social commitment. In the case of the pandemic, research found that 90% of consumers stated it was important for companies to have a positive relationship with their employees. A further 49% of them said that they buy products from companies that treat their employees well. Beyond ethics, a happy workplace enhances productivity and increases employee engagement; therefore, being socially responsible is beneficial for everyone.
4. Think global, act local:
It’s easy to get caught up in the thought of significant changes on an international or national scale, but assisting with local social responsibility initiatives is just as important. For many companies, local customers are a vital source of revenue, and as such, the company’s success is dependent on the conditions in the community. Certain local authorities prefer to grant contracts and tenders to companies that accept the responsibility of participating with their community.
Step-By-Step Guide to Organizing a Successful CSR Event:
Success doesn’t come with good intentions alone; it requires planning, participation and execution. Here is the guide to walk you through the steps in organizing a CSR event
1. Brands must clearly define their objective and the primary interest behind the CSR event, ensuring authenticity.
2. Select a cause that involves both employee and community involvement. Health camps, Clean-up drives, Fundraising events, and workshops are some of the impactful CSR activities.
3. Choose an NGO, government body, or community organization that can help partner with you in implementing your CSR initiatives.
4. Once the partnership is finalized, create a detailed project plan—Utilise practical management tools like Asana and Trello to stay organized.
5. Set a budget for your CSR initiative and break down the costs for effective management. Always keep 10-15% of the price in the reserve for unexpected expenses.
6. Employees are the backbone of any CSR activity. Recognize their efforts during these events through awards, certificates, and internal shouts.
7. Promote the event in a way that highlights the cause more than the company. Use internal and external promotions effortlessly.
8. Execute the event and measure the impact and outcomes.
When a CSR event is done right, everyone involved benefits! Ready to host your next CSR event? Start with your “Why” and let the change follow.